Effective Date: January 2025 
Company: NXT Gen Solutions 
Website: www.nxtgensolutions.co.uk 

1. Introduction

At NXT Gen Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including any A2P (Application-to-Person) messaging communications such as SMS, email, or app-based alerts. 

By using our website or services, you agree to the terms of this Privacy Policy. 

2. Information We Collect

We may collect the following types of information: 

1. Personal Information

• Name  

• Email address

• Phone number 

• Company/Organization name 

• Job title 

• Any other information you voluntarily provide through forms, chats, or A2P communication channels 
   

1. Automatically Collected Information

• IP address 

• Browser type and version 

• Device type 

• Operating system 

• Pages visited 

• Time spent on the website 

• Referring site 
   

3. Use of Information

We use the information we collect to: 

• Provide, maintain, and improve our services 

• Respond to your inquiries or support requests 

• Send transactional or service-related A2P messages (e.g., confirmation, alerts) 

• Send marketing communications, where permitted by law 

• Comply with legal obligations 
   

4. A2P Messaging and Consent

We may use A2P messaging (e.g., SMS, email, push notifications) to communicate with you for service-related or marketing purposes. By submitting your contact details, you consent to receive these messages. 

You may opt out of receiving marketing messages at any time by: 

• Following the opt-out instructions in the message (e.g., replying “STOP” to SMS) 

• Contacting us directly at info@nxtgensolutions.co.uk 

We ensure all A2P communications comply with applicable regulations such as TCPA, CTIA, GDPR (where applicable), and other data privacy laws. 

5. Sharing of Information

We do not sell your personal information. We may share your information with: 

• Trusted service providers who perform services on our behalf (e.g., email/SMS platforms, hosting providers) 

• Legal or regulatory bodies when required to comply with laws or regulations 

• Business partners, only with your consent 
   

6. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. 

However, no method of transmission over the internet or method of electronic storage is 100% secure. 

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which we collected it, including to satisfy legal or reporting requirements. 

8. Your Rights

Depending on your jurisdiction, you may have rights under privacy laws including: 

• Access to your personal information 

• Correction of inaccurate information 

• Deletion of your personal data 

• Objection to or restriction of data processing 

• Data portability 

To exercise any of these rights, contact us at [Insert Contact Email]. 

9. Cookies and Tracking

Our website may use cookies and similar technologies to improve user experience and analyze traffic. You can manage cookie preferences via your browser settings. 

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with an updated “Effective Date.” 

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, contact: 

NXT Gen Solutions 
Email: info@nxtgensolutions.co.uk 
Phone: 0333 772 4235 
Address: Initial Business Centre, Unit 7 Wilson Business Park, Manchester, Greater       Manchester, M40 8WN